Frequently asked questions
we understand that you might have some questions about our junk removal services. We've compiled answers to some of the most common inquiries to help you understand how we can best serve you.
1. What kinds of junk do you remove?
We handle a wide variety of items, including furniture, appliances, electronics, construction debris, yard waste, and general household clutter. For a comprehensive list, please visit our [[What We Haul]] page.
2. Do you take hazardous materials?
We do not remove hazardous materials such as chemicals, paints, solvents, asbestos, or batteries. Please contact your local waste disposal facility for proper disposal methods.
3. How do you charge for junk removal?
Our pricing is based on the volume of junk we remove. We provide free, upfront estimates with no hidden fees. You can get an estimate by calling us, sending photos, or scheduling an on-site visit. For more details, please see our [[Pricing & Estimates]] page.
4. Can you remove items from upstairs, basements, or tight spaces?
Yes, our team is equipped to handle junk removal from any location, including upstairs, basements, garages, and tight or difficult-to-access areas.
5. How quickly can you come?
We pride ourselves on fast and reliable service. In many cases, we can offer same-day or next-day service. Contact us to check availability in your area.
6. How long does a junk removal job take?
The time it takes to complete a junk removal job varies depending on the volume and complexity of the items. Our efficient team works quickly to reclaim your space with minimal disruption.
7. Do I need to be home during the pickup?
If you are not able to be present, we can still perform the removal if we have access to the items and prior authorization. However, we recommend being present for the estimate and final approval.
8. What happens to the junk after you take it?
We are committed to responsible disposal. We sort through the items we collect and prioritize donation and recycling whenever possible to minimize landfill waste and support our community.
9. Do you handle full cleanouts or construction debris?
Absolutely. We handle everything from single-item pickups to complete property cleanouts, as well as construction debris removal and apartment complexes evictions.